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Veterans Post


Last updated 4/8/2020 at 12:42pm

New VA Patient

Advocate System

The Department of Veterans Affairs has trained 8,300 employees to serve as patient advocates. The Patient Advocate Tracking System Replacement (PATS-R) program is now up and running in all facilities around the country. It replaces the old Patient Representative System that had patient reps with limited powers. What this new more hands-on system offers veterans is more immediate care and sometimes immediate answers.

In the past, either you or someone on your medical team would speak to your advocate, who would research the problem, sending emails to the vari...

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