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High call volume, long wait times for DMV


Last updated 5/13/2020 at 12:52pm

DENVER – Due to a large volume of calls being received by customers trying to schedule appointments, customers calling the Colorado Division of Motor Vehicles (DMV) call center have experienced a significant wait time and difficulty connecting to the phone queue. 

Phone scheduling was used to prioritize customers who had no choice but to use in-office services. In order to help alleviate wait times and customer frustration, the DMV has reopened online scheduling. Please note that online scheduling will only show a few days at a time. Customers who need to schedule further out should use...

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