Fountain Valley News - Your Hometown Community Newspaper

High call volume, long wait times for DMV

 

Last updated 5/13/2020 at 12:52pm



DENVER – Due to a large volume of calls being received by customers trying to schedule appointments, customers calling the Colorado Division of Motor Vehicles (DMV) call center have experienced a significant wait time and difficulty connecting to the phone queue. 

Phone scheduling was used to prioritize customers who had no choice but to use in-office services. In order to help alleviate wait times and customer frustration, the DMV has reopened online scheduling. Please note that online scheduling will only show a few days at a time. Customers who need to schedule further out should use...



For access to this article please sign in or subscribe.



 

Reader Comments
(0)

 
 

Powered by ROAR Online Publication Software from Lions Light Corporation
© Copyright 2019

Rendered 07/01/2020 09:40