High call volume, long wait times for DMV
Last updated 5/13/2020 at 12:52pm
DENVER – Due to a large volume of calls being received by customers trying to schedule appointments, customers calling the Colorado Division of Motor Vehicles (DMV) call center have experienced a significant wait time and difficulty connecting to the phone queue.
Phone scheduling was used to prioritize customers who had no choice but to use in-office services. In order to help alleviate wait times and customer frustration, the DMV has reopened online scheduling. Please note that online scheduling will only show a few days at a time. Customers who need to schedule further out should use...