Patient Surveys Show VA Hospitals Improving
Last updated 4/13/2022 at 11am
In the latest Medicare Hospital Consumer Assessment of Healthcare Providers and Systems patient survey, the Department of Veterans Affairs outperformed community hospitals in 10 of 11 different categories.
The report said that 54% of VA hospitals earned four or five stars, while only 35% of community hospitals did. That's a hefty increase; just a few years ago, only 26% of VA hospitals rated four or five stars.
The categories included cleanliness of the hospital, care transition, communication with nurses, discharge info and more. Questions were wide ranging, from "Did doctors treat you wit...