Fountain Valley News - Your Hometown Community Newspaper

10-Foot Stack of Mail Sits Unopened at VA


Last updated 5/31/2022 at 3:06pm

Imagine a pile of mail heaped 10 feet high sitting unopened for 10 months. That's what was found in the basement of a rented Department of Veterans Affairs facility in Atlanta. When investigated, the stack was determined to contain 17,660 pieces of mail that included claims, correspondence from veterans, 10,020 medical records and $207,000 in checks, some of which had already expired.

The problems began when a health care arm of the VA wanted to commandeer the basement space being used by a VA payments group. They came to a verbal agreement that the new group would take over dealing with th...

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