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9-1-1 Authority identifies cause for problems with May 12 fire alerts


Last updated 7/5/2022 at 2:32pm

On May 12, several fires around the Colorado Springs area had residents on edge. In Security, the Alturas Fire broke out in the late afternoon, prompting an evacuation alert to residents in one neighborhood.

Earlier that day, the Akerman Fire resulted in an alert going out to people across El Paso County, not just in the immediate vicinity of the fire, which caused confusion.

Late last week, the El Paso-Teller County 9-1-1 Authority (Authority) identified three communication issues with the evacuation orders sent to residents living in the vicinity of Summer Grace Street/Akerman Road in Col...

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